At Frienbook.com, we strive to provide a high-quality experience for all of our users. If you are not satisfied with our services, please review our refund policy below. By using our platform or services, you agree to the terms outlined in this policy.
Refunds are only applicable in the following cases:
If a payment was made in error or was not authorized by the account holder.
If our premium services (such as subscriptions or paid features) are found to be unavailable due to a technical error on our part.
Refund requests must be made within 14 days of the payment date.
Refunds will not be issued in the following circumstances:
If the service was provided or accessed within the 14-day refund period.
If you change your mind or no longer wish to use the service after the payment is processed.
If you fail to adhere to our Terms of Use or engage in fraudulent activities.
To request a refund, please follow these steps:
Contact our customer support team at support@frienbook.com.
Provide the details of your request, including the transaction ID, date of payment, and reason for refund.
Our support team will review your request and respond within 5-7 business days.
Once your request is reviewed and approved, we will issue a refund through the original payment method. The processing time for refunds may vary depending on your payment provider, but typically it takes 5-10 business days to process the refund.
We may update our Refund Policy from time to time. Any changes to this policy will be reflected on this page. By continuing to use our services after the policy changes, you agree to the updated terms.
If you have any questions regarding this Refund Policy or need assistance, please feel free to contact us:
? Email: support@frienbook.com
Frienbook.com is committed to ensuring your satisfaction. We value your trust and aim to make your experience with us as enjoyable as possible.
